Find out about our customers' most asked questions.
L&J Nursery operates in Englewood and Orlando, Florida. Our mailing address is 3372 McCormick Woods Drive, Ocoee, FL 34761. We also serve customers online and host Bonsai & Cheers workshops at partner venues across Florida and beyond.
While bonsai trees are our specialty, we also offer houseplants, shrubs, and garden favorites both in person and online (Etsy, Amazon, Shopify, TikTok Shop).
Most orders ship within 1–3 business days. Delivery times vary based on location, but generally arrive within 1-4 days after shipment.
Yes, but some plants have shipping restrictions based on state agricultural laws. These will always be noted in the product listing.
Contact us with photos within 48 hours of delivery. We’ll work with you to make it right — either by sending a replacement or issuing store credit.
Your ticket includes a bonsai tree, ceramic pot, soil, gravel, tools, guided instruction, and Two drinks and gratuity is also included. When you arrive, you do not have to spend any more money.
Refunds are available up to 7 days before the event. After that, tickets can be transferred to another person or applied as credit for a future class.
No experience is necessary! Our classes are designed for beginners and fun for plant lovers of all levels.
Because plants are living items, we do not accept standard returns. However, we stand by the health of our plants and will work with you if there’s an issue on arrival.
Do You Have Any Question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.
Shipping & Return
Most orders ship within 1-3 business days. Because plants are living items, standard returns are not accepted, but arrival issues are handled quickly when photos are sent within 48 hours of delivery.
Safe Payment
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Shop with Confidence
We pack live plants carefully and stand behind healthy arrival. If a plant is damaged in transit, contact us with photos within 48 hours so we can make it right.
Plant Support
Questions about bonsai care, shipping, or upcoming workshops? Send us a message and our nursery team will help.
L&J Nursery